Finance & Equity Loans - National Provider Number 51926

Conflict Resolution for Real Estate Professionals 


CPD Approval Number: FENTON 49
CPD Points: 7

Everyone will experience conflict in the workplace at some point in time. 
As a real estate professional, dealing with clients, customers and the general public – there is always the potential for conflict and difficult situations.  Since you can't prevent conflict the most important thing is to learn how to handle or manage it in productive ways.  There are no magical phrases or simple procedures for managing conflict. However, there are several strategies for coping with conflict. Knowing when and how to use these techniques and how your own attitudes and behaviour can influence the outcome of the conflict resolution process - can make you a more effective problem solver in the workplace.

Earning Your 7 Elective CPD Points for 2020 : 

To qualify for your 2020 CPD points, you must start and complete your course in 2020. 

Course access: 

You will be given access for a period of (1) month from the date payment is received to complete the online course.  Your course will expire 1 month from the date of purchase.  If you are unable to complete within the given time from you will have the option to apply for an extension at the cost of $75 plus GST per calendar month.  To be eligible to lodge your 7 CPD points you must begin and complete the course in the same calendar year.  You will be issued with a Certificate of Completion and your CPD points will be lodged with DMIRS within 14 days of completion.