Finance & Equity Loans - National Provider Number 51926

Communication Skills for Real Estate Professionals 


The practice of successful real estate sales is largely reliant on the effective communication and interaction of all parties involved.   Whilst many of us do not consider ourselves to be 'born communicators'  - we can all learn the skill of communication and in the process become more aware of how we interact with others.  This comprehensive online course is designed to help real estate professionals improve their interactions with clients, customers and colleagues. This course gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of nonverbal messages. Participants also learn more about the elements of our communication with others that help us reveal appropriate information about ourselves, and how to get a handle on how to better manage ourselves for a professional image.

You'll Learn to: 
  • Identify common communication problems that may be holding you back when dealing with clients
  • Develop skills to ask questions that give you information you need from your clients
  • Learn what your non-verbal messages are telling your clients
  • Develop skills to listen actively and empathetically to your clients
  • Apply your knowledge of body language to improve communication with clients
  • Understand the impact of space in a conversation with your clients
  • Understand the nuances of body language from a range of areas including your face, hands, arms, legs, and posture  - and how this affects your interaction with clients
  • Use mirroring and matching techniques to build rapport with your clients
  • Develop and refine response strategies for dealing with your clients
  • Use enriched language to engage your clients
  • Interpret the body language of your clients based on NLP principles

    • Course Details:
    • Duration -  10 hours (online)
    • CPD Points for Real Estate in WA:  7 Elective CPD points
    • Cost for Real Estate CPD Students:  $179 incl. GST
    • Cost for General Public Students : $199 incl. GST
      What's included:  personal login giving you access to the course content until 21st December 2018.  Youpersonal login details will be emailed to you within 1 business day.  All course purchases are non-refundable. You must begin and complete your course in the same calendar year if you wish to claim CPD points for that year.
      A Certification of Completion will be issued upon completion of the course.
    • Booking Procedure:  To book into this online course go to the booking page via the 'book here' button below and select the online course.  Once your booking is received you will receive full instructions and your login by email within 1 business day.
    • CPD Course Code: Fenton 44

To view all our CPD workshops click here