Communication Skills

This comprehensive course is designed to help you improve your interactions with other people in your workplace or at home. This course gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of nonverbal messages. This workshop can also help participants who are struggling to find that middle ground between being too aggressive and too passive, and how to counter the manipulative tactics of difficult people. Participants also learn more about the elements of our communication with others that help us reveal appropriate information about ourselves, and how to get a handle on how to better manage ourselves for a professional image............

You'll Learn to: 
      Identify common communication problems that may be holding you back
       Develop skills in asking questions that give you information you need
       Learn what your non-verbal messages are telling others
       Develop skills in listening actively and empathetically to others
       Learn how to firmly stand your ground and make your feelings heard
       Enhance your ability to handle difficult situations without being manipulated
       Be aware of the five types of relationships
     The art of body language as a sales tool
     Understanding Neuro Linguistic Programming and its role in communication strategies

The course is divided into the following modules:
     Module 1 - Communication Strategies
     Module 2 - Reading Body Language as a Sales Tool
     Module 3 - Introduction to Neuro Linguistic Programming

Duration -  8-10 hours
General Public Students  =    $199 incl gst

What's included:  Login access for 3 months, comprehensive course manual and Certificate of Completion.  Login will be emailed to you within 24 hours of cleared payment.

To contact a Training Consultant about this workshop email
To view all our workshops click here